Global Freight Axis
Privacy policy
This policy explains how we handle information when you use this website and shipment tracking service.
Shipment tracking
Tracking results are limited to approved shipment information, such as a tracking number, status, location, route labels, shipping method, dates, and public tracking events.
Information not displayed publicly
The public tracking page does not display private contact details, full customer addresses, cargo values, internal notes, driver information, vehicle information, warehouse details, or internal event remarks.
Website forms
When you request a quote or contact us, we collect the information you submit so our team can review the enquiry and respond. Please provide only information relevant to your request. These submissions are available only to authorized internal administrators.
Account access
Authenticated accounts are protected by password and email-verification controls. Keep your credentials private and contact your Global Freight Axis representative if you believe your account has been used without permission.
Security and operational use
We use reasonable technical and administrative controls to protect information and use it to provide, support, and improve shipment services. Access to operational records is limited to authorized personnel.
Questions
For questions about this policy or your shipment information, contact your Global Freight Axis representative.